Why Rejecting AI Is a Mistake We Cannot Afford

I am seeing a growing wave of “anti-AI” posts on social media, especially on LinkedIn. Some come from experienced professionals who say they “don’t trust AI,” “don’t believe in AI,” or even “reject CVs if AI is detected.”

But here is the truth, AI is already embedded in almost every part of our daily lives.

You use it whether you realise it or not, and it is not going away.

Rejecting AI in 2025 is like rejecting the internet in 2001 or email in the 1990s.

You are not protecting yourself; you are limiting yourself. This matters both personally and professionally.

AI Is Already Around You; Most People Just Don’t Notice It

Many people genuinely believe they “don’t use AI”, but they do, every single day.

AI powers …

-          Your phone’s predictive text

-          Autocorrect

-          Google search

-          Navigation and travel apps

-          Email spam filters

-          Online shopping recommendations

-          Fraud detection in banking

-          Netflix and YouTube recommendations

-          Photo enhancement and image sorting

-          Your social media personalised feed

-          Customer service bots

-          Microsoft Word grammar suggestions

-          LinkedIn search results

-          Any ATS system used by recruiters

So, when I see recruiters saying: “We reject CVs if AI is detected.”

I have to point out the obvious:

To follow that rule honestly, they would need to reject every CV created in Microsoft Word, checked with spellcheck, formatted with templates, uploaded via an ATS, or improved by any grammar tool.

AI is not an add-on. It is infrastructure.

Pretending otherwise is simply misunderstanding how modern technology works.

Why I Use AI

My position is straightforward and honest. I use AI daily as a productivity tool, not a replacement for experience or judgement. It enhances the quality and speed of my work, and I encourage others to treat it the same way.

In my businesses, I use AI to:

-          Speed up research

-          Improve writing quality

-          Refine CVs

-          Analyse job markets

-          Produce content and ideas

-          Improve structure and clarity

-          Increase efficiency

-          Deliver more value to clients

I don’t rely on AI to do my job for me, I use AI to amplify my experience, not replace it.

Professionals who adopt this mindset will lead the future, and those who reject it will restrict their potential.

Will AI Replace Jobs?

There is a myth that “AI only replaces tasks, not jobs.”

That is only half true. AI replaces tasks first,  but yes, some jobs will absolutely disappear as a result. If ten people used to handle repetitive admin, and AI can now automate half of it, then a business will reduce headcount. Not immediately, but eventually.

This is not negative, it is efficiency.

The roles that disappear are those built entirely on:

-          Repetition

-          Predictable processes

-          Routine admin

-          Low-skilled data handling

-          Simple customer interaction

But there is good news, some roles will grow, those that require:

-          Relationship building

-          Leadership

-          Negotiation

-          Decision-making

-          Customer understanding

-          Judgement

-          Creativity

-          Managing complexity

-          Problem-solving

 

And the most secure professional of all will be the “Hybrid Professional”, the person who combines human skill with AI capability.

 AI in Logistics: The Good, the Bad, and the Concerning

I’ve spent a large part of my career in logistics, so let’s address this properly.

Where AI in logistics adds real value:

-          Route optimisation

-          Predictive ETAs

-          Capacity planning

-          Network efficiency

-          Demand forecasting

-          Inventory optimisation

-          Real-time exception management

-          Automated customs data

-          Delivery analytics

-          Transit disruption prediction

 When used well, AI genuinely improves logistics performance, but some parts of the industry are getting it very wrong.

 The Courier/Parcel Sector: Where AI Adoption Has Been Mismanaged

Sadly, there is a clear pattern emerging across courier and parcel companies. They have used AI to cut costs, not to improve the customer experience.

This has led to:

-          Customer service teams being drastically reduced

-          Over-automation of issue resolution

-          Hard-to-reach support

-          Bot-driven responses to complex issues

-          A lack of escalation options

-          Delays and confusion during exceptions

-          Customers publicly calling them out online

-          Reputational damage across social platforms

These failures are not caused by AI; they are caused by poor leadership decisions about how AI is deployed. AI should support service teams, not replace them entirely.

As a result of these cost-cutting measures:

-          Frustrated customers lose trust

-          Sales teams firefight problems they did not create

-          Competition becomes more attractive

-          Brand damage accelerates

-          Customer loyalty weakens

This is a sector that desperately needs balanced AI deployment, not aggressive automation for cost savings alone.

 So, Will AI Replace Us?

The biggest professional risk today is not AI itself; it is refusing to learn how to use AI.

AI will not replace leaders, consultants, sales professionals, logistics experts, strategic thinkers, or problem solvers. But people using AI will replace people who do not.

The difference is choice.

 The Future Belongs to Those Who Use AI

Professionals who embrace AI will:

-          Produce better work

-          Communicate more clearly

-          Be more efficient

-          Innovate faster

-          Gain competitive advantage

-          Remain employable

-          Move ahead in their careers

Professionals who refuse to embrace AI will:

-          Be slower

-          Be less flexible

-          Be limited

-          Be outperformed

-          Eventually be replaced by someone doing the same role, but enhanced by AI

AI is not the enemy, ignorance is.

 Final Thought

AI is not here to remove your job, your creativity, or your value…but someone who uses AI could.

The real risk is not AI; the real risk is staying still while others evolve.

To stay ahead, you need to embrace AI and learn how to use it effectively, not just as search engine.

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